Capture

Turn raw complaints into structured issues.

One sentence, an email, a Slack message, or a support log โ€” SnagCell extracts title, summary, category, severity, owner, and tags automatically.

View Classification

Raw content

Slack ยท #support

Customers cannot log in after the latest release. Getting "session expired" immediately. Already tried clearing cache.

Email

Re: login broken โ€” our team is blocked from the dashboard since yesterday's deploy.

โ†’

Structured issue cells

Login failure post-releaseHigh
AuthenticationDup 89%Engineering
Session expired loopHigh
AuthenticationDup 89%Engineering

What gets extracted

TitleSummaryCategory SeveritySuggested ownerTags

Every issue becomes a trackable cell.

Capture every snag. Resolve with clarity.

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